Memorandum Orders

Executive Order No.23
Series of 2010

AN ORDER INSTITUTING THE VERY FRIENDLY PROGRAM IN THE LOCAL GOVERNMENT UNIT OF OTON AND CREATING THE VF COMMITTEE FOR THE PURPOSE

WHEREAS, The Local Government Unit of Oton has adopted, through an ordinance, the Municipality of Character;

WHEREAS, as complementary program that would help strengthen the characters of patience, dependability, initiative, humility, generosity, responsibility and cleanliness, Mayor Vicente B. Flores, Jr. intends to cultivate the culture of friendliness in public service in the local government;

WHEREAS, this Program is designed with the belief that by putting a small amount of time and effort into making the office more welcome, existing clients will be happy and their positive experiences can spread by mouth to the community;
NOW, THEREFORE, I, VICENTE B. FLORES, JR., Municipal Mayor of the Very Friendly Municipality of Oton, by virtue of the powers vested in me by law do hereby order:

SECTION 1. THE COMPOSITION OF THE VF COMMITTEE

Chairman – Hon. Vicente B. Flores, Jr.
Members – Felimon Gregorio M. Calvo
Erlinda H. Caminian
Irene H. Otero
Mary June Dureza
Malvin R. Nad

1.1 Terms of Reference for the VF Committee

· Identifies the frontline services personnel of every offices in the local government and determine the necessary capability building mechanism in order to inject
the spirit of the program in their values;
· Be responsible in designing a Smiley Pin for every employees to be worn along with their ID’s;
· Establish and maintain a Very Friendly Desk manned by a well-trained staff.
· Initiate the adoption of bright and cheerful colors for the office and facilities which will set the tone of a very friendly office.
· Facilitate the posting of friendly quotes and quotations in the different parts of the office.
· Spearhead the observance of a “Very Friendly” Day every year.
· Evaluates and review the program implementation and see to it that the program is heading towards the objectives it intends to be and recommends to
the Sanggunian possible measures which might need legislative import.

1.2 Essential mandate of the VF Committee
The VF Committee is essentially tasked to initiate activities and establish mechanisms for the sustainability of the Program.

The VF Committee shall meet every month to conduct its meeting and shall maintain minutes of the same.

It shall also set regular visits and experience sharing with every offices of the local government in line with the term of reference of this Order and for the purposes of ensuring progress of the Program.

SECTION 2. EFECTIVITY. This executive order shall take effect immediately.

Municipality of Oton, Iloilo.

23 August 2010.

VICENTE B. FLORES, JR.
Mayor

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